Mission Statement | Quality Policy | Our Promise To The Customer | Our Culture | Core Values

Contact Info:

All-State Express
121 -I Sheilds Park Drive
Kernersville, N.C. 27284
877-742-5875

All-State Express is the expediting (exclusive use vehicle) carrier you want on your side when only reliability and on time performance will do. We set a standard for our company when we began operation and commitment to you has never wavered: to meet our delivery deadline by the time you expect – to move your shipment quickly to give you the customer total peace of mind – and to give you the dependability 24 hours 365 days a year that you depend upon. At ASE our intentions are to give you 110% satisfaction of service while maintaining our commitments as your reliable carrier.

We have constant communicaton with our drivers by way of satellite tracking (real time), nationwide paging system and national cellular communications so that if your shipment is ever in question we can have an answer for you within minutes. Our goal at ASE is to make every effort to deliver your shipment in a timely manner because we know the importance of every shipment and we guarantee dependability, expedience, and accuracy.

We can arrange straight through deliveries from your dock to any location in the United States and also Ontario Canada or from your suppliers to your business. We will take every step to meet your transportation needs whatever they may be.

Click here for the All-State Express Data Sheet

MISSION STATEMENT

The mission of All-State Express is to make our company a high standard for quality, delivering service with unbeatable quality and making every reasonable effort to assure no customer ever have reason to question receiving anything less.

 

QUALITY POLICY

All-State Express shall provide its customers with the highest quality delivery services. We guarantee dependability, expedience and accuracy.

 

OUR PROMISE TO THE CUSTOMER

To uphold the up most professionalism and courtesy, to handle your shipment with the swiftness and accuracy, to meet the deadlines of the time sensitive shipment that you have graciously entrusted with ASE and last but not least, make sure that we have earned the trust and respectability in which makes our company a great company!

 

OUR CULTURE

All-State Express transports critical-needs shipments throughout the contiguous U.S. and Canada, providing non-stop, door-to-door pickup and delivery service. With this in mind one can imagine the importance of team work and the will to acquire the right employees. ASE makes sure that everyone employed understand the need of top notch customer service and shipment focus. Our know how is your ticket to peace of mind. ASE puts strong emphasis on points in which matter to the customer.

Customer Focus - To delight our customers by meeting or exceeding their wants, needs and requirements.

Trust - Displays honesty, integrity, good ethics, and personal accountability to team members and customers.

Commitment to Teamwork – Contributes and builds partnerships to achieve business objectives and positively impact the team and reflect in the eyes of the customer.

Achievement Orientation - Drives to meet or exceed company standards of excellence, seizing opportunities to increase business.

Innovative Spirit - Looks for ways to challenge the status quo, embracing change to maintain and enhance team effectiveness and customer satisfaction.

Zeal - Demonstrates enthusiasm, energy, commitment, passion for the customer and a positive attitude.

 

CORE VALUES

Teamwork – All-State Express employees working in a cooperative effort to achieve our vision of providing industry leading service

Integrity - An ASE culture where doing your best is expected and supported by our Quality Assurance Program where errors are admitted and repaired..

Commitment – The certain knowledge that ASE employees are continually encouraged to work for the good of the customer, the organization, and others affected by their actions.

Leadership – All-State Express leaders are entrusted to empower employees with the knowledge and direction to perform their tasks, while encouraging and promoting all individuals’ contributions.

Communication – All-State Express employees openly and effectively communicating with all involved parties to insure that the services provided meet or exceed the customers’ expectations.

Pride – Where fulfilling the needs of All-State Express customers provides a source of great personal and organizational satisfaction, and the desire to continue the effort is common.

© 2001 All State Express, Inc. All Rights Reserved.

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